Question 1

What does Sugobuy do?

Accepted Answer

Sugobuy is a China shopping agent that helps users buy products from Taobao, Tmall, 1688 and other Chinese platforms, store them in a warehouse, and ship them internationally.

Question 2

How do I place an order with Sugobuy?

Accepted Answer

Paste a product link or search for a product, submit the item, pay for the order, and wait for the product to arrive at the Sugobuy warehouse before arranging international shipping.

Question 3

Can Sugobuy combine several orders into one parcel?

Accepted Answer

Yes. After items arrive at the warehouse, you can consolidate eligible products into one international parcel to reduce shipping cost.

Question 4

How can I estimate international shipping cost?

Accepted Answer

Use the shipping cost estimation page to enter destination, weight, volume and route information, then compare available logistics options.

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